General Information About Threado
Providing excellent customer support is critical for growth and retention. However, as your company scales, managing a growing volume of support tickets and queries can become incredibly time-consuming and costly.
That’s where Threado AI comes in. Our revolutionary AI assistant acts as a co-pilot for your support team, providing instant responses to common customer questions and automating repetitive tasks. This allows your agents to focus on complex issues and building deeper customer relationships.
Just imagine – reduced ticket handling times, faster resolutions, and happier customers. Threado integrates seamlessly into your existing tools like Slack and Zendesk, harnessing all your organization’s knowledge to deliver accurate, customized support.
You can train Threado using past tickets, docs, Slack conversations – whatever unlocks your support team’s expertise. The more you train it, the smarter it gets. And with enterprise-grade security and ongoing performance analytics, you’re always in control.
Major brands like Notion already love Threado for supercharging their support and community teams. Why not give your agents the co-pilot they deserve and take your customer experience to the next level? The fastest path to efficient scaling without compromising quality is right here. See for yourself.
Threado Features
- AI Powered: Acts as an AI-powered co-pilot for your support team to provide instant responses to common customer questions
- Automation: Automates repetitive support tasks to allow agents to focus on complex issues
- Faster Resolution: Reduces ticket handling times and speeds up resolutions
- Seamless Integration: Integrates seamlessly into existing tools like Slack and Zendesk
- Harnesses Knowledge: Harnesses all your organization’s knowledge from past tickets, docs, Slack conversations to deliver accurate, customized support
- Continuous Improvement: Gets smarter the more you train it on your data
- Enterprise-Grade Security: Comes with enterprise-grade security and ongoing performance analytics so you’re always in control
- Scalable Support: Helps scale your support efficiently without compromising on quality
- Trusted by Leading Brands: Loved by major brands like Notion for supercharging their support and community teams
- Quick Setup: Easy to set up and deploy in minutes